About us

WHO IS AVID PRACTICE?

Since 2002, Avid Practice has been at the forefront of providing strategic IT solutions and support to businesses and nonprofits worldwide. Our mission is to empower our clients with secure technology and clear direction to achieve their goals. We are the perfect partner for organizations with 10-250 users seeking predictable success from a dedicated team of passionate professionals specializing in IT security and productivity.

As a full-service Managed Service Provider (MSP), we are committed to your success by:

  • Continuously evaluating your needs and risks through monthly or quarterly in-person alignment meetings.
  • Collaboratively identify and implement the best technology and business processes.
  • Providing proactive and ongoing support to optimize your day-to-day operations and protect your business investments.
  • Review your organization’s relationship with current and available technology to identify opportunities for improvement.

OUR MISSION

To help businesses realize their goals by providing world-class IT care from strategy through support.

OUR VISION

All businesses deserve and should be able to afford enterprise-level technology and support, empowering them to make better decisions and improve their employees’ quality of life.

OUR PROMISE TO YOU

We will listen to your goals and desires with an open mind, teach you how technology can impact those goals, and design an adaptive long-term technology strategy to achieve them. We apply rigorous standards, disciplined processes, continuous assessments, and compassionate service to ensure we are all moving your business objectives forward. We go above and beyond to help develop, guide, and support your company vision.

HOW WE DELIVER

Process + Discipline + Compassion → World-Class Success

  • Process: We use proven, replicable processes to address short-term issues and create a path to long-term success. Our holistic approach applies rigorous standards and best practices to every aspect of your IT infrastructure.
  • Discipline: We consistently assess the results of our procedures using monitoring tools and feedback from you and your team. This ensures alignment between your technology and business objectives, tracks progress, and shows transparency and accountability.
  • Compassion: We care deeply about your business goals and well-being. Our team is passionate about empowering your organization and improving your lives. We treat you as part of our team, sharing in your pain and success.

OUR EXPERTISE

  • Financial Services Solutions
  • Aesthetics and Cosmetic Medical Practices Solutions
  • Optometry Solutions
  • Manufacturing and Development Solutions
  • Help Desk Support
  • Baltimore Managed Cybersecurity Services
  • CIO Consulting Services
  • Microsoft Office 365
  • Risk Management
  • Microsoft Azure Cloud Migration Services
  • IT Support Baltimore, MD
  • Co-Managed IT Services Baltimore, MD
  • Remote Data Access
  • Small Business Solutions
  • Web Presence Infrastructure
  • Law Firms Solutions
  • Acronis Cloud
  • Cisco Meraki
  • Citrix ShareFile
  • Data Backup & Disaster Recovery
  • Financial Tools
  • Hardware Purchasing
  • IT Projects
  • Medium Business Solutions
  • Microsoft Hyper-V Virtualization Technology
  • Microsoft SharePoint
  • Network Security Management
  • Non-Profits Solutions
  • Productivity Applications
  • Productivity Tools

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